Contact
Contact us
Need help?
Need further assistance?
Please text us and a Kartrite representative will respond to you within the Resort’s Business Hours.
Address
The Kartrite Resort & Indoor Waterpark
555 Resorts World Drive
Monticello, NY 12701
The Kartrite Resort & Indoor Waterpark is a cashless resort.
Get In Touch
Got a question? We’ve got answers! Simply fill out the form below to get in touch with The Kartrite Guest Services. We look forward to hearing from you!
HIKING TRAILS TEMPORARILY CLOSED
For your safety, we have closed our hiking trails to accommodate the hunting season which runs 11/16/24 to 12/08/24.
Trails will reopen on Monday 12/09/24. Thank you for your cooperation.
Hours Of Operation
The hours of operation for the Waterpark, Restaurants, Arcade, and Indoor Attractions are subject to change without notice and may include limited access/availability. The Kartrite Resort & Indoor Waterpark may update their operating hours for holidays and special occasions, please check with the Front Desk for current hours of operation. The Waterpark may have temporary closures or delayed openings of specific pools and rides; please plan your visit accordingly.
Regular Hours Guide
- IMPORTANT NOTICE
Due to a pipe freeze, the Affinity Pool is temporarily closed through 1/4/26. To ensure you still have a wonderful stay, we are providing complimentary Max Passes for the duration of your visit. Alternatively, we are happy to offer four day-passes for a future return visit once the pool has reopened. We appreciate your patience while we resolve this.
- IMPORTANT NOTICE:
- Beginning Thursday, October 2, we will be implementing short, scheduled daily safety breaks in the waterpark. During this time, both Empire Bay and Kartrite Island will temporarily close to allow our lifeguard team appropriate rest and rotation as we complete training and onboarding for additional staff.
- Both these areas will be down from 2:00–3:00PM and will reopen after this time for the rest of the day.
- These breaks will take place every day the waterpark is open. The other waterpark attractions will remain open for your enjoyment.
- This is a temporary adjustment to ensure the highest levels of guest safety and staff readiness, and we appreciate your understanding as we work to complete training and return to full operations as quickly as possible.
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Good News for Overnight Guests:
As a thank you for staying with us, you're welcome to enjoy the waterpark from 11:00AM to 7:00PM on the day of your checkout, provided the park is open. Thank you for choosing The Kartrite – we hope you have a splashtastic stay! -
Looking for some extra splash time?
We will be open daily from December 18 through January 4, 2026.
Additional upcoming operating dates:
• January 19, 2026 – open for the holiday
• February 12–22, 2026 – open daily for President’s Week
• April 2–12, 2026 – open daily for Spring Break
• Summer 2026: open daily from June 18 through Labor Day on September 7, 2026 - Hours are subject to change without prior notice.
Waterpark Hours
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Monday Closed
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Tuesday Closed
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Wednesday Closed
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Thursday 11AM — 7PM
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Friday 11AM — 7PM
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Saturday 11AM — 7PM
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Sunday 11AM — 7PM
HIKING TRAILS
Trails will reopen on January 2, 2026.
Thank you for your cooperation.
Arcade Hours
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Monday 9AM — 3PM
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Tuesday Closed
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Wednesday Closed
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Thursday 10AM — 10PM
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Friday 10AM — 11PM
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Saturday 10AM — 11PM
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Sunday 10AM — 10PM
Attraction hours
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Monday Closed
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Tuesday Closed
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Wednesday Closed
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Thursday 4PM — 10PM
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Friday 12PM — 11PM
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Saturday 10PM — 11PM
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Sunday 12PM — 10PM
Ropes course
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Monday Closed
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Tuesday Closed
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Wednesday Closed
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Thursday 4PM — 8PM
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Friday 12PM — 8PM
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Saturday 12PM — 8PM
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Sunday 12PM — 8PM
EAT & DRINK
- Hours are subject to change without prior notice.
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