THANK YOU FOR BOOKING TO STAY WITH US IN THE CATSKILLS! WE LOOK FORWARD TO YOUR ARRIVAL. TO ENSURE YOU HAVE THE BEST POSSIBLE STAY, PLEASE REVIEW THE FOLLOWING POLICIES, TERMS & CONDITIONS. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT RESERVATIONS AT: 844.527.8748
Room rates are for the base number of guests, additional guests up to maximum occupancy will be an additional $35 per person, per day. Children two and under are free and are not counted in the total room count.
To guarantee your reservation we require the first night's lodging, taxes and resort fee to be billed to a major credit card at the time of reservation, the same credit card must be presented along with a valid photo ID at check-in. The credit card provided will be charged for the first night of this reservation plus taxes for a deposit.
If you choose to cancel your reservation for any reason between the time of reserving and 72 hours prior to 4pm on the date of arrival, there will be a $30 processing fee. If you cancel within 72 hours to 4pm on the date of arrival, the entire deposit (first night's lodging, taxes and resort fee) will be forfeited. Early check-outs are subject to the same cancellation policy.
Reservations booked within a group block are held to the cancellation policy stated in the group agreement and are separate from the above policies. ALL PRE-PAID RESERVATIONS ARE NON-REFUNDABLE
AGE AND CHILD POLICY
You must be at least 21 years of age to reserve or check into a room. All guests under the age of 18 must be accompanied by a parent or guardian. Identification is required at check-in. Children two and under are free and are not counted in the total room count.
A resort fee of $35 plus taxes will be charged per room per night.
This resort fee includes the following amenities:
· Bottled water
· Wireless internet access
· Fitness center
· In room coffee
· Local call and 800 call access
The following local tax rates will be applied to all guest reservations.
NY State Tax: 4%
Sullivan County Tax: 4%
Local Tax: 5%
Total Tax: 13%
Sorry, pets are not allowed, except those assisting guests.
Upon check-in please have a credit card ready to hand to the front desk agent. The credit card will be swiped and authorized at $100 per day. This is strictly a pending charge so that you can easily charge concierge activities and restaurant charges to your room. Upon check-out this $100 per day authorization for incidentals shall be released to your card if you did not choose to charge activities to your room during your stay. If you have chosen to utilize this convenience, charges will be made and the balance will be released upon check-out. Please note: This is not a charge. This is a pending or holding authorization for incidentals. If you have any questions or concerns, please talk to a front desk agent upon check-in.
Our Family King Bunk Suite is the perfect room style for families! Sleeping up to 8 guests, this suite has two bunk beds, one king bed, and one queen sofa sleeper. The set of bunk beds is located in it's own cozy quarters with a separate TV - so mom and dad can watch their favorite shows while the kids watch theirs! These suites are also availabe with balconies or patios for additional charge.
Plush Pillow Top Matresses
Bluetooth Alarm Clock & Docking Station
Iron & Ironing Board
Ergonomic Work Station
Mini refrigerator, microwave & coffee maker
Laundry & Dry Cleaning Services
Digital Key Available
Tiny Traveler Items - Play yard, blanket, tear-free shampoo & more