General Resort Questions
The Kartrite Resort does not allow pets. Please note that service animals are permitted for Kartrite Resort guests!
We do offer designated smoking areas at The Kartrite. Please note that we are a smoke-free property and there is no smoking allowed outside of these designated areas.
There are! Our guests need their beauty rest and recovery after all this Catskills fun and adventure. Quiet hours are from 11 PM – 7 AM, so please make sure to keep the noise down and use inside voices during those hours!
Outside foods and beverages are not allowed at any of our amenities or concession areas. However, Kartrite Resort guests are free to enjoy outside foods and beverages in their guest rooms!
Check out our Employment page for cool jobs and fun opportunities at The Kartrite Resort & Indoor Waterpark!
Of course, we do & we’ll give you the password when you arrive! Have a lot of devices? Bring them all, the more the merrier!
Shoes, shirts, and cover-ups for swimsuits are required inside public areas of The Kartrite Resort & Indoor Waterpark!
We’re glad you asked! Below is a list of our Catskills amenities:
- Indoor Waterpark (complete with water slides and lazy river)
- 324 Spacious Suites
- Stylish Restaurants
- Hip Bars
- Relaxing Luxury Spa
- Fitness Center
- Yoga Studio
- Scenic Outdoor Patio
- Grand Ballroom
- Meeting & Event Spaces
- Outdoor & Indoor Wedding Venues
- Ropes Course
- Climbing Wall
- Laser Tag
- Virtual Reality
A nightly taxable Resort Fee of $35 includes the following for each suite: self-parking, daily in-room coffee & bottled water, WiFi, local & 800 call access, fitness center and towels in the waterpark.
Wheelchairs and strollers are permitted inside The Kartrite Resort. Skateboards, bicycles (and tricycles), scooters, roller blades, hover boards, and any other forms of wheeled vehicles are not allowed indoors. You can ride them outside and admire the beautiful Catskills Mountains scenery, however!
The waterpark opens at 9:00am and closes at 9:00pm!
Booking / Reservation Questions
That’s correct! We require a credit card on file when making your reservation. This same credit card must be presented with a valid photo ID when you check in. Your card will remain on file until check-out in case of incidental charges. The Kartrite Resort requires the first night’s lodging, taxes, and resort fee to be billed to your credit card when making your reservation. Please talk to our team at the front desk if you would prefer to pay for your room with cash.
Yes, good thinking! An ID is required to check in, so please have yours handy when you arrive at our front desk!
Please call our front desk at 844.527.8748 on your day of arrival to discuss if you can check in early.
Yes! The Kartrite Resort requires the first night’s lodging, taxes, and resort fee to be billed to your credit card when making your reservation.
You must be 21 years of age or older to book a room! All guests under the age of 18 must be accompanied by a parent or guardian when checking in.
Yes, there is a $30 processing fee if you cancel your reservation at any point between the time of making your reservation and 72 hours prior to your check-in time. If you cancel your reservation later than 72 hours prior to your check-in time, your entire deposit will be forfeited.
Nope! You will not be charged a fee for changing reservation dates. Please note that we cannot guarantee your rate will stay the same, as this is dependent on your new reservation dates.
A valid photo ID is required to check in!
Check-in: Starts at 4:00pm. If you arrive earlier, you can still enjoy all of The Kartrite Resort’s amenities!. Early arrivals have full access to The Kartrite which includes dining, indoor-fun, activities, entertainment and last but certainly not least the waterpark! (Waterpark opens at 9:00am and closes at 9:00pm)
Check Out: Is at 11:00am. Checking-out doesn’t mean you have to leave. After check-out stay and have a full day of splashtastic-fun. Guest have full access to the park and all the activities inside The Kartrite Resort and Indoor Waterpark for the remainder of the day!
Indoor Waterpark Questions
The Kartrite Resort & Indoor Waterpark provides towels for all waterpark guests! We also offer waterpark lockers for a small rental fee.
Nope! We do not allow outside foods and beverages into the waterpark.
All children aged 12 or younger must be accompanied by a parent or guardian at all times while at the waterpark. We strongly encourage all parents to supervise their children regardless of age. Our certified lifeguards are also on duty to monitor all waterpark guests.
Yes! All Kartrite Resort guests receive complimentary admission to our Catskills indoor waterpark!
Of course we do! Check out our splash pass and have yourself a day-cation at New York's Biggest Indoor Waterpark!
We’ve got raft rides, drop slides, a lazy river, and more! Check out our rides and slides!
Take a tour around our website for more information about our luxurious (and fun) amenities! Please feel free to give us a call at 845.397.2500 to discuss any of our amenities in more detail.